If you have been in close contact with someone with confirmed or suspected CORONAVIRUS please check the gov.uk website for the latest COVID-19 travel advice, you may need to call NHS 111 for further advice before making or attending an appointment here at the surgery

Coronavirus/ Covid 19 Update

The situation is changing rapidly and the surgery needs to make changes to the way it works to accommodate this:

  • In line with local and national guidance, there will be no pre-bookable appointments- all online booking has been suspended.  This is so that we know which clinicians are well and able to work each day.

  • DO NOT COME INTO THE SURGERY UNLESS YOU HAVE A PRE-ARRANGED APPOINTMENT

  • We will try and honour any existing appointments that have been made, but this is subject to change and cannot be guaranteed.

  • We have moved to a telephone triage only service, so that when you ring, you will be rung back by a doctor or nurse and managed over the telephone where possible.  We are trying to keep the building as empty as we can for the protection of patients and staff.  Booking of telephone appointments remains at 08.30 and 14.00 each day.  DO NOT COME IN TO THE RECEPTION TO BOOK THESE.

  • This means that if you have a health concern you will need to ring the surgery on the day that you want to be called back on or seen (if necessary).  Please ensure that we have an up to date telephone number.

  • If the clinician feels that you need to be seen then they will organise an appointment for you ON THAT DAY

  • Immunisations are continuing for babies and children

  • Smear tests and blood tests have resumed and staff are complying with PPE requirements

  • We are asking patients not to arrive early at their appointment time so that we can minimise time spent in the waiting room. Please wait outside the surgery or in your car if you are early.

  • We are asking you to stick to the one problem / one appointment rule so that appointments do not over run.

  • Routine reviews are likely to be delayed or done via phone if necessary.

  • For patients with respiratory symptoms or fevers that need to be seen we are considering asking patients to remain in their cars and so they will be assessed in the car park - more information to follow if this is instituted.

  • We are using video calls and are using more IT to enable forms and photos to be sent to us e.g. skin rashes

 

Attending the surgery for a face to face appointment

Please do not arrive early to your appointment so that time spent in the waiting room can be reduced for your safety and the safety of others.  If you arrive early, please wait outside the Practice or in your car.

Please read any notices that are up in the Practice to help guide you.

The check-in screen is not in use, so you will need to let the receptionist know that you have arrived for an appointment.  There is a distance barrier and a Perspex screen at the reception for the safety of our staff.

Some of the seats in the waiting area have been marked to not use, to enable distancing, so please sit in one of the allocated seats.  Please do not move the chairs.

 

Do I need to wear a face covering?

Yes, If you need to attend the Practice in person, please wear a face covering to protect others around you and help to stop the spread of coronavirus.  Face coverings can be cloth and/or homemade, this includes a scarf or bandana that ties behind the head.  Advice or how to wear and make face coverings can be found on the government website.  Face coverings worn as part of religious beliefs or cultural practice are also acceptable, providing they are not loose and cover the mouth and nose.

We only have limited supplies of surgical masks for our staff and therefore will not be able to provide these for patients.

 

Will my doctor and/or nurse in the Practice wear a face covering?

Yes, all doctors, nurses and other health care professionals will wear surgical face masks to protect you.  They may also wear gloves, plastic aprons, visors and in some situations gowns.  This is nothing to worry about.

 

Can I bring someone with me to my appointment?

No, please come alone to your appointment unless you have a carer or guardian who helps you with your care or communication needs.  This is so that we can maintain social distancing for the safety of our patients and staff. 

 

Our priority is the wellbeing and safety of all our patients and staff and we thank you for your patience and understanding at this very difficult time.

 

IF YOU REQUIRE AN ISOLOATION NOTE FOR YOUR EMPLOYER - PLEASE USE THIS LINK 

https://111.nhs.uk/isolation-note/

 

Please do not attend your practice without prior telephone consultation and agreement.

 

 


     

 

 




Gamston Medical Centre

Gamston Medical Centre was founded in 1994 and has been serving patients in the surrounding area ever since. Dr Kandola established the practice has been the GP Principal for more than 26 years, and with her loyal practice team, has supported her patients with great skill and dedication.

 

From April 2020, Dr Kandola will step back from her role as a GP Partner, but will continue to work 3 days a week at the practice. For several months, PartnersHealth, an organisation formed by Rushcliffe GPs, has been supporting the practice, and will now take over the running of Gamston Medical Centre. PartnersHealth was established in 2015, and has been assisting local GPs, setting up new services for patients, and working with local NHS partners ever since. Dr Neil Fraser, a local GP for 13 years, will now be the clinical lead at Gamston.

 

As patients, you will notice little change in the coming months, as we maintain the high standards and levels of service you have been used to. We have been very proud of how well the practice team as adapted to these changes, during a health crisis, and we are also very grateful for the support and cooperation of our patients. Please continue to follow the Government advice during these unprecedented times, please stay at home, protect yourselves and the NHS, save lives.

 

We offer a high quality patient centered service in a friendly environment. This website is a guide to the services we offer and helpful information.

PARTNERSHEALTH EXTENDED GP WEEKEND OPENING HOURS

If you need to access an appointment on the day at the weekend (and can travel to the service location), please ring 111 to be assessed, where you will be booked/re-directed to the service if it is determined that you need to see a GP face-to-face.

The service is available to Rushcliffe registered patients (and any temporary residents within Rushcliffe) and provides routine pre-bookable and same day appointments evenings, weekends and all bank holidays (excl. Christmas Day and New Year’s Day).

 

 

 

 

 

 

For access to a GP outside of these times,  you should telephone the practice and instructions will be provided on how to contact NEMS.       

Please see the Appointments page for details on updates we have made to our appointment system.

 
Feeling Unwell?
Choose the right service
 
Self Care- www.nhs.uk  Headache, sore throat, coughs and colds, diarrhoea and vomiting
Minor cuts and grazes, bruises and minor sprains
 
Pharmacies- Your local pharmacy can also offer you a range of services, including medication advice and medicines to relieve symptoms of minor ailments such as bites and stings, or an upset stomach
 
NHS 111- Still unsure, want more help- or its urgent but not an emergency
 
GP Practice- Self-care not working or persistent symptoms, chronic pain, long term conditions.
 
NHS Urgent Care Centre- Seaton House, London Road, Nottingham NG2 4LA
The centre offers assessment and treatment for health conditions that are urgent but non-life threatening such as
-minor burns and scalds
-minor head injury with no loss of consciousness
-skin infections and animal bites
-suspected broken bones, sprains and strains (x-ray facilities)
-eye infections and minor eye injuries
No appointment is needed; just drop in between 7am and 9pm 365 days a year
londonroadxrayfacilities.pdf
 
Emergencies- If you require medical assistance immediately, please dial 999 and request an ambulance
e.g. severe bleeding, choking, breathing problems, blacking out, chest pain, stroke
 
 
 

Gamston District Centre
Gamston
Nottingham
NG2 6PS
Tel: 0115 9455946

As a Rushcliffe patient you can now access routine appointments in the evenings and at weekends at one of three locations across the borough. These appointments are best suited for things that will not need an ongoing review and are bookable through this surgery during opening hours. Please see the appointments page for further information.

Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by NEMS Community Benefit Services Ltd Out of Hours service. The Out of Hours service provides medical care for patients that do not need Emergency Department Care. It is a service that is led by a range of clinical staff such as GPs, Nurses, Advanced Nurse Practitioners and Emergency Care Practitioners.

This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend Platform One Practice (based on Station Street, Nottingham) if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.

During out of hours you should contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.

 

Please note we will be closed for staff training on the 3rd Tuesday of each month from 1-2pm. Please call NEMS on 01158 462395 for medical assistance during this time

 

 

Access to NHS Dentistry is currently limited during the pandemic as all dentists have been asked to stop all routine “face-to-face” dental care.

However, if you need urgent dental care, help is at hand:

 

CALL your dental practice:

They will give you advice over the telephone and make arrangements for you if you need to be seen.

 

If you don’t have a dentist, find your nearest dentist and CALL them. You can search for your nearest dentist at: https://www.nhs.uk/service-search/find-a-dentist

 

 

You can also contact NHS 111:

You can ask for a translator if you need one.

NHS 111 is available 24 hours a day, 7 days a week

 

If you’re deaf, you can:

or

 

Do not worry if you have COVID-19 symptoms, appropriate arrangements can be made to see you if you need urgent dental care.

 

 

Your Health, Your Way

As of June 1st 2020, Your Health, Your Way will be delivering all elements of the integrated wellbeing service, this means they will be accepting referrals for:

All interventions will be delivered remotely in accordance with social distancing guidelines. They will be able to provide both one to one and group based support via telephone and online support (Zoom).

 

Self-referrals can be made online by visiting  https://yourhealthnotts.co.uk/ or calling 0115 772 2515.

 

All support is free to Nottinghamshire residents, and more information on eligibility criteria can be found on the “Your Health Notts” website.

 

Website: https://ablhealth.co.uk/

For Nottinghamshire Integrated Wellbeing Services, Your Health Your Way, please use this link to the website https://yourhealthnotts.co.uk/

 

Facebook: https://www.facebook.com/Your-Health-Your-Way-102669298000770/

Twitter: https://twitter.com/yhywnotts

Instagram: https://www.instagram.com/yhywnotts/

 

 

 

 

 



Surgery Times

Monday 8.00am-6.30pm
Tuesday 8.00am-6.30pm
Wednesday 8.00am-6.30pm
Thursday 8.00am-6.30pm
Friday 8.00am-6.30pm