Appointments

EXTENDED GP EVENING AND WEEKEND OPENING HOURS
Did you know that Rushcliffe patients will benefit from additional GP appointments?
These appointments will be available in the evenings and at weekends.
You will be able to book through your own surgery during opening hours for appointments between 6.30pm and 8pm in the evening on weekdays and between 8.30am and 12.30pm at weekends. If you request one of these appointments, which are outside of usual working hours you will be offered a slot with a Rushcliffe GP, Nurse or Healthcare Assistant at one of three locations across the borough. The location will depend on the day of your appointment.
The additional evening and weekend appointments will be available at:

As you may not be seeing your usual GP, you will need to give consent for the GP you are seeing to have access to your medical records and to send information about your consultation back to your usual GP.

PLEASE NOTE THAT ALL EXTENDED HOURS APPOINTMENTS ARE PREBOOKABLE ONLY BY CONTACTING YOUR OWN GP PRACTICE.

THERE IS NO WALK IN SERVICE OFFERED. IF YOU REQUIRE URGENT ASSISTANCE BEFORE 8AM OR AFTER 6.30PM PLEASE CALL 111

 
 
Online Appointments
If you do not have your user name and password, please call into reception and ask for it.  You will need some photo id with you. 
 
CLICK THE LINK BELOW TO BOOK A GP APPOINTMENT IN ADVANCE
 
https://systmonline.tpp-uk.com/Login?Date=20130924143029
 
Doctor Appointments
We offer one third of the appointments up to 2 weeks in advance, and the remaining two third of appointments are ‘on-the-day’ bookings. A limited amount of appointments are available to book up to 4 weeks in advance.  This enables the Practice to offer appointments to patients when they are ill within 48 hours. You may be offered a telephone consultation with either the doctor or nurse who will assess your problem and advise accordingly.
 
Nurse/ Health Care Assistant Appointments
We offer a variety of appointments and clinics between 9am and 6pm
 
Phlebotomy/Blood Testing Appointments
Monday, Tuesday & Thursday 9am-11am
Wednesday 8.30am-11am
Friday 9.30am -11am
 
NHS Health Checks are available to patients between the ages of 40 and 74, appointments are with the Healthcare Assistant. For more information see www.nhs.uk/nhshealthcheck  
Routine clinical appointments in the Practice are 10 minutes with all Clinician’s. We ask that you do not ‘save up’ problems as a single 10 minute appointment is sufficient time to deal with one problem only. If you have several problems please ask for a double appointment.
 
Telephone Appointments Doctor/Nurse
These are only a few minutes long and are pre-bookable. 
 
If you need a same day appointment, call at 8.30am for a morning appointment, and for an afternoon appointment call at 2.00pm. The receptionists will always offer you the first available appointment, but if you choose to see a particular Doctor you may need to wait a little longer. Please be aware that the telephone lines become busy at these peak times.
 
Home Visits
If you are too ill to attend the surgery please let us know before 10.30 am and explain the problem clearly to the receptionist. You will be booked a telephone appointment with a GP for them to assess your problem. The doctor will arrange for an appropriate time to call if a visit is necessary, if not the doctor will make alternative arrangements.
 
When The Surgery Is Closed
A Doctor is always on call for patients. We ask that Patients use the available medical services responsibly and appropriately:
 
For urgent medical problems contact DHU LTD as they are the out of hours service for the Practice. You can contact them on telephone number 111. This is a free number
 
You can also get health advice from
 - Speaking to your local pharmacist 
 - Visit the NHS Website on line at  www.nhs.uk
 - Visit the Urgent Care Centre (formally Walk in Centre) (London Rd near the BBC, no appointment needed)
 
If your problem is a serious life threatening emergency CALL 999

Chaperone Sometimes it is helpful to both the patient and the doctor to have another person in the room during a physical examination. Please understand that you may ask for a chaperone to be present and the doctor will not be offended. The doctor themselves may also request another person to be present.