Coronavirus Information



‘Rushcliffe Primary Care Network are able to offer COVID vaccinations at Embankment Primary Care Centre on Wilford Lane, West Bridgford

Please do not contact your practice to book as they are unable to book into these clinics. Please book via National Booking Service


Please note that this site does not offer a walk in service



COVID-19 Vaccination in Nottingham and Nottinghamshire - NHS Nottingham and Nottinghamshire CCG (

Demonstrating Your Vaccination Status

From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from: 

It may take more than a week for your identity to be checked and verified so you can use this service.

If you cannot access the online services, and you have had 2 vaccines, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel abroad in the near future and have had your second dose more than 5 working days ago. It may take 7 working days for the letter to arrive.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status.

When you're planning your travel, check the latest information on demonstrating your COVID-19 status when travelling abroad on the website. Make sure there is time to get  proof of your vaccination status before you leave.

Instructions on how to use the app can be found here How to Register - Notts NHS App

If you have been in close contact with someone with confirmed or suspected CORONAVIRUS please check the website for the latest COVID-19 travel advice, you may need to call NHS 111 for further advice before making or attending an appointment here at the surgery

For update to date government guidance on coronavirus visit

If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.

Are you a Vulnerable Patient

Mental Wellbeing During Covid-19

COVID-19 means we are all experiencing an unprecedented situation. Everyone reacts differently, and we will have periods where we find it more difficult to deal with. It’s okay not to feel okay. Talking to someone can often help.

Visit NHS Every Mind Matters for advice, practice advice and support groups.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.



Do you have a Pre-Existing Condition?

Macmillan – Cancer & Covid-19

Asthma UK – What to do if you have asthma

Blood Cancer UK – Information for people affected by blood cancer

Diabetes UK – Coronavirus & Diabetes

Kidney Care UK – Guidance for patients with chronic kidney disease

How We Are Working

The situation is changing rapidly and the surgery needs to make changes to the way it works to accommodate this:

  • If you wish to book a same day appointment, you will need to ring at 08.30 and 14.00 each day.
  • There are a limited number of appointments that go live online at 6.30am for morning telephone appointments and 10.00am for afternoon telephone appointments.  If you have not registered for online services, please call into the surgery with some ID and the reception staff can give you a username and password to enable you to access these.
  • We have moved to a telephone triage only service, so that when you ring, you will be called back by a doctor or nurse and managed over the telephone where possible.  We are trying to keep the building as empty as we can for the protection of patients and staff.  Booking of telephone appointments remains at 08.30 and 14.00 each day.  DO NOT COME IN TO THE RECEPTION TO BOOK THESE.
  • This means that if you have a health concern you will need to ring the surgery on the day that you want to be called back on or seen (if necessary).  Please ensure that we have an up to date telephone number.
  • If the clinician feels that you need to be seen then they will organise an appointment for you ON THAT DAY
  • Immunisations are continuing for babies and children
  • Smear tests and blood tests have resumed and staff are complying with PPE requirements
  • We are asking patients not to arrive early at their appointment time so that we can minimise time spent in the waiting room. Please wait outside the surgery or in your car if you are early.
  • We are asking you to stick to the one problem / one appointment rule so that appointments do not over run.
  • We are using video calls and are using more IT to enable forms and photos to be sent to us e.g. skin rashes

Attending the surgery for a face to face appointment

Please do not arrive early to your appointment so that time spent in the waiting room can be reduced for your safety and the safety of others.  If you arrive early, please wait outside the Practice or in your car.

Please read any notices that are up in the Practice to help guide you.

The check-in screen is not in use, so you will need to let the receptionist know that you have arrived for an appointment.  There is a distance barrier and a Perspex screen at the reception for the safety of our staff.

Some of the seats in the waiting area have been marked to not use, to enable distancing, so please sit in one of the allocated seats.  Please do not move the chairs.

Do I need to wear a face covering?

Yes, If you need to attend the Practice in person, please wear a face covering to protect others around you and help to stop the spread of coronavirus.  Face coverings can be cloth and/or homemade, this includes a scarf or bandana that ties behind the head.  Advice or how to wear and make face coverings can be found on the government website.  Face coverings worn as part of religious beliefs or cultural practice are also acceptable, providing they are not loose and cover the mouth and nose.

We only have limited supplies of surgical masks for our staff and therefore will not be able to provide these for patients.

Will my doctor and/or nurse in the Practice wear a face covering?

Yes, all doctors, nurses and other health care professionals will wear surgical face masks to protect you.  They may also wear gloves, plastic aprons, visors and in some situations gowns.  This is nothing to worry about.

Can I bring someone with me to my appointment?

No, please come alone to your appointment unless you have a carer or guardian who helps you with your care or communication needs.  This is so that we can maintain social distancing for the safety of our patients and staff. 

Our priority is the wellbeing and safety of all our patients and staff and we thank you for your patience and understanding at this very difficult time.



Please do not attend your practice without prior telephone consultation and agreement.

Covid-19 Vaccination Programme

Rushcliffe PCN Covid Vaccination Team 

GP practices and services across Rushcliffe are working together to provide a local Covid Vaccination and booster programme. Vaccination Clinics will be available at designated GP practices that Rushcliffe patients can access. A team has been developed to support this service for all GP practices across Rushcliffe.

Covid Vaccinations 1st & 2nd doses

If you haven’t received your 1st or 2nd dose Covid Vaccination you can contact the Rushcliffe PCN Covid Vaccination Team to book an appointment. Email


Booster Eligibility Guidance

Booster vaccine doses are available on the NHS for all individuals who have already had 2 doses of a vaccine.

You will be eligible for a booster dose 3 months (91 days) after you had your 2nd dose.

Please Note: You will only be eligible for your booster vaccination 91 days (3 months) after your 2nd dose.


Where to book your Covid Vaccination or booster:

There are a number of ways to book a Covid Vaccination. GP practices and services across Rushcliffe are working together to provide a local covid vaccination and booster programme. Designated practices will hold regular clinics that all Rushcliffe patients can access. These clinics will be appointments only.

You can also access hospital hubs, vaccination centres, pharmacy-led sites and a vaccination bus where you can get your vaccination if you are eligible.

How to book your vaccination:

Rushcliffe PCN Vaccination Team will send you an invite on behalf of your GP practice for a booster vaccination. You will receive an invite via text message with a link to available clinics, appointment times and instructions on how to book at one of the clinics being run at the GP practices, that are working together in Rushcliffe. 

If you would like to access the hospital hubs, vaccination centres etc then once you have received your invite you can book direct using the link below or call 119

 Book or manage a booster dose of the coronavirus (COVID-19) vaccine - NHS (


Covid Vaccine Third doses for People Who are Immunosuppressed


People who were immunosuppressed at the time of their 1st / 2nd Covid-19 vaccination may require a third dose of the Covid-19 vaccine – this is not a booster. It is a third dose to ensure that such people receive the same protection given by two doses for those with normal immune systems.


Letters are being sent from specialist teams at the hospitals to invite those eligible to receive their vaccine. People who are eligible can then walk into any of the vaccination sites with their eligibility letter to receive this third dose. Please note, you will still need to receive a booster dose three months from the date of your third primary course dose.


If a person believes they are eligible for this third dose of the Covid-19 vaccine, but have not been contacted by the specialist team from the hospital they can contact their GP or hospital consultant to discuss eligibility and provision of an appropriate letter.